-our customer service will get back to you within three working days from your question of your personal data information
Your rights in relation to any personal data we hold about you
- Your Right to Access Your Personal Information
- Correcting and updating your personal information
- Withdrawing your consent
- Objecting to our use of your personal information
- Erasing your personal information or restricting its processing
How to contact us:
16, Nikis Str.
10557 Athens, Greece
contact person : Mia Vizantiadis
or use the below form
Personal data we collect about you:
-When you make a booking or other purchase or enquiry we will ask you for your name, address, e-mail address, telephone
number, date of birth, and personal travel preferences. We need to collect this information in order to arrange the travel and other
services you are requesting. Possible special diet and mobility restrictions.
We destroy your credit card information immediately. We also need medical statements upon cancellation.
We do not use your personal data for marketing, give it to a third party nor sell your information.
Information we collect
We collect information in two ways:
Usage information: When you visit our website or use our service, we automatically record information from your web browser which helps us improve the utility value of our site and manage the provision of our services. This may include your IP address, browser type, the web page visited before you came to our website, information you search for on our website, locale preferences or history of access to our website and statistics of traffic.
What is our approach to data security:
-Manual material: EL-VE Tours takes care of the security of it's office space. Our staff is being guided actively about security
-Information in our computer systems: EL-VE Tours keeps it's personal data encrypted.
We have a process to deal with any suspected personal data breach and will notify you immediately.
How we store your personal data
We are committed to doing our very best to protect your data and keep it confidential. We employ advanced security practices to keep your data safe and secure:
The connection between EL-VE Tours and your browser is always encrypted (HTTPS).
Every connection between EL-VE Tours and a third party service is established in the most secure way that is supported by the given service. In some cases (e.g. Abekt, FTP, databases, etc.) you have the option to set the security level manually.
We use persistent IP addresses so that you can limit access or make tunnels.
For your protection, we do not support outdated browsers. The latest browsers are more secure and ensure the highest security standards.